PRIVACY POLICY
Last updated: June 14, 2026
Devlin and Company, L.L.C. operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”).
Our online storefront is hosted through Big Cartel, and we may use third-party service providers, including payment processors, production partners, fulfillment providers, shipping carriers, analytics providers, email services, and other business tools, to help us operate our business and provide the Services to you.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, or complete another transaction through the Services, or otherwise communicate with us.
If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any part of the Services, you acknowledge that you have read and understand this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.
PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual.
Personal information does not include data that has been anonymized or de-identified so that it cannot reasonably be associated with you.
Depending on how you interact with the Services, where you live, and as permitted or required by law, we may collect or process the following categories of personal information:
Contact details, such as your name, billing address, shipping address, phone number, and email address.
Order and transaction information, such as products viewed, added to cart, purchased, returned, exchanged, canceled, or otherwise requested.
Payment information, such as payment method, payment confirmation, billing details, and transaction details. Full payment card details are processed by third-party payment processors and are not directly stored by Devlin and Company.
Account information, if applicable, such as usernames, passwords, preferences, saved information, and account settings.
Communications with us, including customer service inquiries, return requests, order questions, reviews, feedback, and other messages you send to us.
Device and usage information, such as browser type, device identifiers, IP address, network information, pages viewed, links clicked, and how and when you interact with or navigate the Services.
Marketing and preference information, such as your communication preferences, email subscription status, and interactions with promotional messages.
PERSONAL INFORMATION SOURCES
We may collect personal information directly from you when you place an order, create or use an account, contact us, subscribe to emails, request customer support, submit a return request, or otherwise use the Services.
We may collect personal information automatically through the Services, including through cookies, pixels, analytics tools, and similar technologies.
We may receive personal information from service providers that process information on our behalf, including Big Cartel, payment processors, fulfillment providers, shipping carriers, email providers, analytics providers, and other third-party business tools.
We may also receive personal information from business partners, integrations, or other third parties where permitted by law.
HOW WE USE YOUR PERSONAL INFORMATION
We use personal information to provide, operate, and improve the Services.
This may include using your information to process payments, confirm orders, fulfill orders, produce made-to-order products, arrange shipping, provide tracking information, manage returns or exchanges, respond to customer service inquiries, and communicate with you about your order.
We may use personal information to personalize your shopping experience, remember preferences, improve our website, analyze store performance, and better understand how customers interact with our products and Services.
We may use personal information for marketing and promotional communications, including email marketing, offers, product updates, abandoned cart reminders, and online advertising, where permitted by law.
We may use personal information to authenticate accounts, secure transactions, detect and prevent fraud, investigate suspicious activity, protect our business, protect users, and maintain the safety and security of the Services.
We may also use personal information to comply with legal obligations, respond to lawful requests, enforce our policies, resolve disputes, maintain business records, and protect our rights and the rights of others.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to Big Cartel, which hosts and supports our online storefront.
We may disclose personal information to third-party service providers, vendors, and contractors who perform services on our behalf, including payment processing, order production, fulfillment, shipping, delivery, analytics, email marketing, customer support, fraud prevention, website hosting, and IT services.
We may disclose personal information to payment processors, such as Stripe, PayPal, or other payment services made available through our storefront, in order to process payments and complete transactions.
We may disclose personal information to production and fulfillment partners to create, package, and ship made-to-order products.
We may disclose personal information to shipping carriers to deliver orders and provide tracking information.
We may share information with business and marketing partners for advertising, analytics, and marketing services, including targeted advertising where permitted by law.
We may disclose personal information when you direct or consent to the disclosure, including through third-party integrations or connected services.
We may disclose personal information in connection with a business transaction, such as a merger, sale, financing, reorganization, or transfer of all or part of our business.
We may disclose personal information when required to comply with legal obligations, respond to lawful requests, enforce our policies, protect our rights, prevent fraud, or protect the safety of Devlin and Company, our customers, service providers, or others.
RELATIONSHIP WITH BIG CARTEL AND THIRD-PARTY SERVICE PROVIDERS
Devlin and Company uses Big Cartel to host and operate our online storefront. Big Cartel may collect and process personal information related to your access to and use of our store to provide its platform services.
All purchases are made directly between you and Devlin and Company. Big Cartel is a third-party platform provider and is not responsible for our products, order fulfillment, shipping, returns, exchanges, customer service, or shop policies.
We may also use third-party service providers, including payment processors, production partners, fulfillment providers, shipping carriers, analytics providers, email providers, and other business tools. These third parties may collect, process, store, or disclose personal information according to their own terms and privacy policies.
Because these providers may be located in different states or countries, your information may be transferred, stored, or processed outside of your state, province, or country of residence.
PAYMENT INFORMATION
Payments may be processed by third-party payment providers, including Stripe, PayPal, or other payment services made available through our storefront.
When you make a purchase, your payment information is provided to and processed by the applicable payment processor. Devlin and Company does not directly store your full payment card number, security code, or complete financial account details.
Payment processors may collect and process your information according to their own terms and privacy policies.
MADE-TO-ORDER AND POD FULFILLMENT
Many products sold by Devlin and Company are made to order and may be produced or fulfilled by third-party production and fulfillment partners.
To complete your order, we may share necessary personal information with these partners, such as your name, shipping address, order details, product selection, size, color, quantity, and other information needed to produce and ship your order.
These partners may use your information only as needed to provide production, fulfillment, shipping, customer support, or related services.
THIRD-PARTY WEBSITES AND LINKS
The Services may include links to third-party websites, platforms, tools, or services.
We are not responsible for the privacy practices, content, terms, security, or policies of third-party sites or services. Any information you provide to third parties is governed by their own privacy policies and terms.
Information shared on public or third-party platforms may be viewed, collected, or used by others without limitation.
COOKIES AND TRACKING TECHNOLOGIES
We and our service providers may use cookies, pixels, analytics tools, and similar technologies to operate the Services, remember preferences, analyze website traffic, understand customer behavior, improve the shopping experience, and support marketing or advertising.
You may be able to control cookies through your browser settings. If you disable cookies, some features of the Services may not function properly.
MARKETING COMMUNICATIONS
If you sign up for marketing emails, make a purchase, or otherwise opt in to receive promotional communications, we may use your contact information to send you updates, offers, product announcements, and other marketing messages.
You may opt out of marketing emails by using the unsubscribe link included in our emails or by contacting us directly.
Even if you opt out of marketing communications, we may still send you non-marketing messages related to your orders, account, customer service requests, policy updates, or other transactional matters.
CHILDREN’S DATA
The Services are not intended for children.
We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided personal information to us, please contact us so we can review and request deletion where appropriate.
SECURITY AND RETENTION OF INFORMATION
We take reasonable steps to help protect personal information. However, no security system is completely secure, and we cannot guarantee absolute security.
Information may not be secure during transmission over the internet or through electronic communications.
We retain personal information only as long as necessary to provide the Services, complete transactions, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.
YOUR RIGHTS AND CHOICES
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or receive a copy of your personal information.
You may also have the right to opt out of certain uses of your information, including targeted advertising or certain marketing communications, where applicable by law.
These rights are subject to limitations under applicable law.
You may exercise your rights by contacting us using the contact information below. We may need to verify your identity before processing your request.
We do not discriminate against individuals for exercising their privacy rights.
COMPLAINTS
If you have concerns about how we collect, use, or disclose personal information, please contact us using the information below.
Depending on your jurisdiction, you may also have the right to lodge a complaint with a data protection authority or other applicable regulatory agency.
INTERNATIONAL TRANSFERS
Personal information may be transferred, stored, and processed outside the state, province, or country where you live.
Where required by law, we rely on recognized legal transfer mechanisms or other appropriate safeguards to help protect such data.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices, Services, technology, legal requirements, or business operations.
Updates will be posted on this page with a revised “Last updated” date.
Your continued use of the Services after an updated Privacy Policy is posted means you acknowledge the revised policy.
CONTACT
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: [email protected]